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  <id>tag:archie.instatus.com,2005:/history</id>
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  <title>Archie Status - Incident history</title>
  <updated>2025-09-18T12:38:02.108+00:00</updated>
  <author>
    <name>Archie</name>
  </author>
  
<entry>
  <id>tag:archie.instatus.com,2005:Incident/cmfpec6co00q31141aygqepsy</id>
  <published>2025-09-18T12:38:02.108+00:00</published>
  <updated>2025-09-18T12:53:56.567+00:00</updated>
  <link rel="alternate" type="text/html" href="https://archie.instatus.com/incident/cmfpec6co00q31141aygqepsy"/>
  <title>Disruption with some Archie application</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 16 minutes</p>
    <p><strong>Affected Components:</strong> App, Archie Mobile, Archie Rooms, Archie Kiosk</p>
    <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>12:53:56</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>12:38:02</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident. We encountered an issue with a third party..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:archie.instatus.com,2005:Incident/cm68a15zw007ojrd0trbdjbw9</id>
  <published>2025-01-22T19:08:03.958+00:00</published>
  <updated>2025-01-22T20:35:57.879+00:00</updated>
  <link rel="alternate" type="text/html" href="https://archie.instatus.com/incident/cm68a15zw007ojrd0trbdjbw9"/>
  <title>Issue with SSO connection</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 28 minutes</p>
    <p><strong>Affected Components:</strong> Archie Mobile, App</p>
    <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>20:35:57</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>19:08:03</var> GMT+0</small><br /><strong>Identified</strong> -
  Our identity provider has issues right now. We are working on a fix..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:archie.instatus.com,2005:Incident/cm657abzl000cndm85ctdzv1m</id>
  <published>2025-01-20T15:27:54.198+00:00</published>
  <updated>2025-01-21T04:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://archie.instatus.com/incident/cm657abzl000cndm85ctdzv1m"/>
  <title>A maintenance from Salto created a connection issue between the mobile app and Salto.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 hours and 56 minutes</p>
    <p><strong>Affected Components:</strong> Archie Mobile</p>
    <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>15:27:54</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:archie.instatus.com,2005:Incident/cm2vsu8x9001db98j2we9g5w8</id>
  <published>2024-10-30T11:19:00.000+00:00</published>
  <updated>2024-10-30T11:19:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://archie.instatus.com/incident/cm2vsu8x9001db98j2we9g5w8"/>
  <title>The sign-in page is currently unavailable due to an outage with our authentication provider.</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> Archie Mobile, Archie Rooms, Archie Kiosk, App</p>
    <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>11:19:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  .</p>

        ]]>
  </content>
</entry>

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