Archie Status - Incident history https://archie.instatus.com Archie Thu, 18 Sep 2025 12:38:02 +0000 Disruption with some Archie application Type: Incident Duration: 16 minutes Affected Components: App, Archie Mobile, Archie Rooms, Archie Kiosk Sep 18, 12:38:02 GMT+0 - Identified - We are continuing to work on a fix for this incident. We encountered an issue with a third party. Sep 18, 12:53:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 minutes

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>12:38:02</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We encountered an issue with a third party..</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>12:53:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 18 Sep 2025 12:38:02 +0000 https://archie.instatus.com/incident/cmfpec6co00q31141aygqepsy https://archie.instatus.com/incident/cmfpec6co00q31141aygqepsy Issue with SSO connection Type: Incident Duration: 1 hour and 28 minutes Affected Components: Archie Mobile, App Jan 22, 20:35:57 GMT+0 - Resolved - This incident has been resolved. Jan 22, 19:08:03 GMT+0 - Identified - Our identity provider has issues right now. We are working on a fix. Type: Incident

Duration: 1 hour and 28 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>20:35:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>19:08:03</var> GMT+0</small><br><strong>Identified</strong> - Our identity provider has issues right now. We are working on a fix..</p> ]]> Wed, 22 Jan 2025 19:08:03 +0000 https://archie.instatus.com/incident/cm68a15zw007ojrd0trbdjbw9 https://archie.instatus.com/incident/cm68a15zw007ojrd0trbdjbw9 A maintenance from Salto created a connection issue between the mobile app and Salto. Type: Incident Duration: 20 hours and 56 minutes Affected Components: Archie Mobile Jan 20, 15:27:54 GMT+0 - Investigating - We are currently investigating this incident. Jan 21, 04:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 hours and 56 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>15:27:54</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Jan 2025 15:27:54 +0000 https://archie.instatus.com/incident/cm657abzl000cndm85ctdzv1m https://archie.instatus.com/incident/cm657abzl000cndm85ctdzv1m The sign-in page is currently unavailable due to an outage with our authentication provider. Type: Incident Affected Components: Archie Mobile, Archie Rooms, Archie Kiosk, App Oct 30, 11:19:00 GMT+0 - Resolved - Type: Incident

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>11:19:00</var> GMT+0</small><br><strong>Resolved</strong> - .</p> ]]> Wed, 30 Oct 2024 11:19:00 +0000 https://archie.instatus.com/incident/cm2vsu8x9001db98j2we9g5w8 https://archie.instatus.com/incident/cm2vsu8x9001db98j2we9g5w8