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    <title>Archie Status - Incident history</title>
    <link>https://archie.instatus.com</link>
    <description>Archie</description>
    <pubDate>Thu, 18 Sep 2025 12:38:02 +0000</pubDate>
    
<item>
  <title>Disruption with some Archie application</title>
  <description>
    Type: Incident
    Duration: 16 minutes

    Affected Components: App, Archie Mobile, Archie Rooms, Archie Kiosk
    Sep 18, 12:53:56 GMT+0 - Resolved - This incident has been resolved. Sep 18, 12:38:02 GMT+0 - Identified - We are continuing to work on a fix for this incident. We encountered an issue with a third party. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 16 minutes</p>
    <p><strong>Affected Components:</strong> , , , </p>
    <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>12:53:56</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>12:38:02</var> GMT+0</small><br><strong>Identified</strong> -
  We are continuing to work on a fix for this incident. We encountered an issue with a third party..</p>
]]>
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  <pubDate>Thu, 18 Sep 2025 12:38:02 +0000</pubDate>
  <link>https://archie.instatus.com/incident/cmfpec6co00q31141aygqepsy</link>
  <guid>https://archie.instatus.com/incident/cmfpec6co00q31141aygqepsy</guid>
</item>

<item>
  <title>Issue with SSO connection</title>
  <description>
    Type: Incident
    Duration: 1 hour and 28 minutes

    Affected Components: Archie Mobile, App
    Jan 22, 20:35:57 GMT+0 - Resolved - This incident has been resolved. Jan 22, 19:08:03 GMT+0 - Identified - Our identity provider has issues right now. We are working on a fix. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 28 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>20:35:57</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>19:08:03</var> GMT+0</small><br><strong>Identified</strong> -
  Our identity provider has issues right now. We are working on a fix..</p>
]]>
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  <pubDate>Wed, 22 Jan 2025 19:08:03 +0000</pubDate>
  <link>https://archie.instatus.com/incident/cm68a15zw007ojrd0trbdjbw9</link>
  <guid>https://archie.instatus.com/incident/cm68a15zw007ojrd0trbdjbw9</guid>
</item>

<item>
  <title>A maintenance from Salto created a connection issue between the mobile app and Salto.</title>
  <description>
    Type: Incident
    Duration: 20 hours and 56 minutes

    Affected Components: Archie Mobile
    Jan 21, 04:00:00 GMT+0 - Resolved - This incident has been resolved. Jan 20, 15:27:54 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 hours and 56 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>15:27:54</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
]]>
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  <pubDate>Mon, 20 Jan 2025 15:27:54 +0000</pubDate>
  <link>https://archie.instatus.com/incident/cm657abzl000cndm85ctdzv1m</link>
  <guid>https://archie.instatus.com/incident/cm657abzl000cndm85ctdzv1m</guid>
</item>

<item>
  <title>The sign-in page is currently unavailable due to an outage with our authentication provider.</title>
  <description>
    Type: Incident
    

    Affected Components: Archie Mobile, Archie Rooms, Archie Kiosk, App
    Oct 30, 11:19:00 GMT+0 - Resolved -  
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> , , , </p>
    <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>11:19:00</var> GMT+0</small><br><strong>Resolved</strong> -
  .</p>
]]>
  </content:encoded>
  <pubDate>Wed, 30 Oct 2024 11:19:00 +0000</pubDate>
  <link>https://archie.instatus.com/incident/cm2vsu8x9001db98j2we9g5w8</link>
  <guid>https://archie.instatus.com/incident/cm2vsu8x9001db98j2we9g5w8</guid>
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